1. Information We Collect

We collect information that helps us operate effectively, understand how users interact with our website, and provide communication services to municipalities and clients.

Information You Provide Directly

This includes your name, email address, phone number, organization name, and any information you submit through our forms, inquiries, or communication requests.
If you are a municipal client, this may also include documents, text, or media you provide for communication and outreach purposes.

Information Collected Automatically

When you visit our website, we may collect technical information such as your IP address, browser type, device details, pages visited, and general usage patterns.
This information helps us improve website performance, security, and user experience.

Cookies and Tracking Tools

Our website may use cookies or similar technologies to enhance functionality and analyze traffic. You can disable cookies in your browser settings if you prefer.

2. How We Use Your Information

AIM uses collected information to operate and improve our services, support client communication needs, and maintain the security and functionality of our website.

We may use your information to:

• Respond to inquiries
• Provide updates or newsletters you subscribed to
• Deliver municipal communication services as contracted
• Improve website performance and user experience
• Maintain internal records and operational tools

We do not sell or rent your personal information to third parties.

3. How We Share Information

We share information only when necessary and appropriate.

Service Providers

We may work with trusted vendors who assist with web hosting, analytics, email newsletters, and other operational services. These partners may access your information only to support AIM’s business functions and are required to protect it.

Municipal and Client Workflows

Information submitted by municipal clients may be used within communication materials created for public outreach.
Clients are responsible for ensuring that any information they share is lawful and appropriate for distribution.

Legal Requirements

We may disclose information if required by law, court order, or government request.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, or misuse.
While no digital system is completely secure, we work to ensure that all data is handled responsibly and stored safely.

5. Your Choices and Rights

You may request access to the personal information we have about you. You may also request corrections or deletion, subject to legal and operational requirements.
You may unsubscribe from newsletters or communications at any time by using the unsubscribe link provided or by contacting us directly.

6. Retention of Information

We retain personal information as long as necessary to fulfill operational, contractual, and legal obligations.
Municipal clients may have additional requirements for record retention based on state or parish rules.

7. Third Party Links

Our website may include links to third party websites. These external sites operate independently from AIM.
We are not responsible for their content, privacy practices, or security measures.

8. Children’s Privacy

AIM does not knowingly collect personal information from children under the age of thirteen.
If such information is discovered, it will be deleted promptly.

9. Changes to This Privacy Policy

AIM may update this Privacy Policy as technology, laws, or business operations evolve.
Updated versions will be posted on this page with a new “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, you may contact us at:

Anderson Information Management
Email: CLICK HERE
Website: https://www.andersoninformationmanagement.com